Need Help Paying Your Utility Bill? Atlantic City Electric Reminds Customers Assistance is Available
Atlantic City Electric customers have numerous options in which to apply for energy assistance. Atlantic City Electric wants its customers to know there is help available now if they are having difficulty paying their energy bills, and also offers energy conservation tips.
Energy assistance is still available in southern New Jersey to help Atlantic City Electric customers pay for winter energy bills. Through the Low-Income Home Energy Assistance Program (LIHEAP), Atlantic City Electric customers can receive up to $1,000 in grant support toward their energy bill that they do not have to pay back. Customers must apply during LIHEAP’s open period to ensure they can secure their grant while money is still available.
“We understand that our customers may face financial challenges in meeting their energy needs, so we help them secure the essential energy assistance they need to help pay their utility bills,” said Vince Maione, Atlantic City Electric region president. “It is essential that our customers submit their application now, before this important money runs out.”
Last week, Atlantic City Electric employees traveled to Washington, D.C. to participate in LIHEAP Action Day hosted by the National Energy and Utility Affordability Coalition. The employees advocated for policies that protect funding for the LIHEAP program by sharing stories with elected officials and policymakers that demonstrate the program’s value to vulnerable households in southern New Jersey.
To be eligible for a grant, a customer’s annual household income cannot exceed 200 percent of the federal poverty income guidelines. Each state has determined eligibility guidelines based on household size and income. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.
New Jersey’s eligibility requirements are as follows:
$24,120 - One-person household
$32,484 - Two-person household
$40,848 - Three-person household
$49,200 - Four-person household
In addition to LIHEAP, there are many other programs and tips available to help Atlantic City Electric customers save money and manage their energy costs. Customers can also Get more detailed information about your energy usage so you can make more informed choices about how you use energysign up for My Account, which contains tools and detailed energy usage information. By tracking their energy use, comparing usage trends, and discovering the results of energy-saving practices, customers can manage their energy more efficiently. Customers can visit atlanticcityelectric.comto learn more about My Account, available energy assistance programs, and other ways to save money and energy
Customers also can receive financial assistance through Helping Hands, a program, funded by Atlantic City Electric, providing $3 million to help struggling customers meet their energy needs during the next three years. These funds are annually dispersed to low-income residents through the Affordable Housing Alliance, New Jersey SHARES, Catholic Charities of the Diocese of Camden and the People for People Foundation.
Atlantic City Electric will work with customers who may have difficulty paying their energy bill. The company offers payment options, like budget billing, which averages payments over a 12-month period to help customers manage their monthly electricity costs, or flexible payment arrangements that offer individually tailored payment installment plans. Customers who may be struggling to make a payment should contact Atlantic City Electric as soon as possible at 800-642-3780.